@font-face{font-family:Roboto;src:url('assets/Roboto-Variable.ttf') format('truetype');font-style:normal;font-weight:100 900;font-display:swap}
:root{--bg:#101216;--panel:#191c22;--panel-soft:#15181e;--line:#ffffff0d;--border:#ffffff12;--muted:#858d9c;--text:#eef1f7;--cyan:#78caff;--blue:#2a7ff0;--green:#63c3a0;--amber:#e4b567;--font:Roboto,Arial,sans-serif;color-scheme:dark;font-family:var(--font);color:var(--text);background:var(--bg);font-synthesis:none}
*{box-sizing:border-box}html,body{margin:0;min-width:320px;min-height:100%;scroll-behavior:smooth}body{font-size:14px;line-height:1.5}button,input,select,textarea{font:inherit;color:inherit}button,a,input,select,textarea{-webkit-tap-highlight-color:transparent}button{border:0;cursor:pointer}a{color:inherit;text-decoration:none}button:disabled,input:disabled,select:disabled,textarea:disabled{cursor:default;opacity:.5}button:focus-visible,a:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible{outline:2px solid var(--cyan);outline-offset:4px}[hidden]{display:none!important}::selection{background:#287bd573;color:#fff}input,textarea,select{min-width:0}input::placeholder,textarea::placeholder{color:#727c8c;opacity:1}textarea{resize:vertical}svg{display:block}.svg-definitions{position:absolute;width:0;height:0;overflow:hidden}.icon{width:20px;height:20px;fill:none;stroke:currentColor;stroke-width:1.7;stroke-linecap:round;stroke-linejoin:round;flex:0 0 auto}.small-icon{width:13px;height:13px}.brand-logo{fill:none;stroke:none}.sr-only{position:absolute;width:1px;height:1px;margin:-1px;padding:0;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.eyebrow{font-size:10px;font-weight:700;letter-spacing:1.7px;line-height:1.5;color:var(--cyan);margin:0}.button{display:inline-flex;align-items:center;justify-content:center;gap:10px;min-height:42px;border-radius:6px;padding:10px 17px;font-size:12px;font-weight:650;line-height:1.35;white-space:nowrap;transition:background .15s,border-color .15s,transform .15s}.button .icon{width:17px;height:17px}.button.primary{background:#287bee;color:#fff;border:1px solid #4e96f6;box-shadow:0 4px 14px #0b5bc11f}.button.primary:hover:not(:disabled){background:#3b8bfa;border-color:#74b0ff}.button.secondary{background:#ffffff04;border:1px solid #ffffff1e;color:#c7ceda}.button.secondary:hover:not(:disabled){background:#ffffff0b;border-color:#ffffff35}.icon-button{display:inline-grid;place-items:center;width:33px;height:33px;padding:0;border-radius:5px;background:transparent;color:#8f99aa}.icon-button:hover:not(:disabled){background:#ffffff08;color:#e8f2ff}.icon-button .icon{width:18px;height:18px}.text-button{display:inline-flex;align-items:center;gap:7px;padding:4px 0;background:transparent;color:#8cb9ee;font-size:11px;font-weight:550}.text-button .icon{width:15px;height:15px}.text-button:hover:not(:disabled){color:#bce6ff}.form-message{padding:11px 13px;border:1px solid #3b84bd60;border-radius:6px;background:#19355066;color:#bfdcff;font-size:12px;line-height:1.55;margin:14px 0 0;overflow-wrap:anywhere}.form-message.error{border-color:#a866584d;background:#4a262238;color:#edb6aa}.avatar{display:grid;place-items:center;width:36px;height:36px;flex:0 0 36px;border:1px solid #4386d341;border-radius:9px;background:#17477455;color:#8bcbfa;font-size:12px;font-weight:750;letter-spacing:.2px}

/* Account gateway */
.login-view{position:relative;display:flex;align-items:center;justify-content:center;flex-direction:column;min-height:100svh;padding:95px 20px 76px;overflow:hidden;background:#0d0f12}.login-ambient{position:absolute;inset:0;pointer-events:none;background:radial-gradient(ellipse at 50% 35%,#162c4229 0,transparent 49%),radial-gradient(ellipse at 15% 90%,#12395b10,transparent 55%)}.login-ambient:before,.login-ambient:after{content:'';position:absolute;border:1px solid #4056730b;border-radius:50%;width:840px;height:840px;left:50%;top:46%;transform:translate(-50%,-50%)}.login-ambient:after{width:1100px;height:1100px;border-color:#40567307}.login-corner-brand{position:absolute;top:32px;left:40px;display:flex;align-items:center;gap:8px;color:#c7d2e2;font-size:11px;font-weight:800;letter-spacing:1.4px}.brand-dot{width:6px;height:6px;border-radius:2px;background:var(--cyan);box-shadow:0 0 14px #3faaff55}.login-corner-brand>span:last-child{font-weight:400;color:#6b778b;font-size:9px;letter-spacing:1px}.login-corner-label{position:absolute;right:40px;top:35px;color:#616c7e;font-size:9px;letter-spacing:1.8px}.login-card{position:relative;width:min(480px,100%);padding:34px 30px 0;border:1px solid #ffffff07;border-radius:16px;background:linear-gradient(145deg,#1c1f25,#17191f 72%);box-shadow:0 20px 80px #0005;text-align:center}.login-logo{width:210px;height:44px;margin:1px auto 27px}.login-eyebrow{font-size:9px;letter-spacing:1.55px;color:#79b6e5}.login-card h1{font-size:24px;font-weight:700;letter-spacing:-.6px;line-height:1.3;margin:8px 0 11px}.login-description{color:#8f98a8;font-size:13px;line-height:1.65;margin:0}.server-selector{margin:25px 0 22px;text-align:left}.server-selector>span{display:block;color:#737f92;font-size:9px;font-weight:650;letter-spacing:1.25px;margin-bottom:8px}.server-selector>div{display:flex;align-items:center;gap:10px;height:47px;padding:0 12px;border:1px solid #287bee5c;background:#1c426233;border-radius:6px}.server-selector strong{font-size:12px;letter-spacing:.15px;font-weight:650;flex:1}.server-mark{display:grid;place-items:center;width:26px;height:26px;border:1px solid #327ba843;border-radius:6px;background:#1337553d}.server-mark i{display:block;width:8px;height:8px;border:2px solid #70c6f5;border-radius:2px;transform:rotate(-45deg);box-shadow:0 0 9px #41b5e22b}.server-selected{display:grid;place-items:center;width:19px;height:19px;border-radius:50%;background:#2b82ed;color:#fff}.server-selected>.icon{width:12px;height:12px;stroke-width:2.5}.login-field{display:flex;align-items:center;gap:12px;min-height:65px;border:1px solid #ffffff05;border-radius:8px;background:#262a31;padding:10px;margin-bottom:12px;text-align:left;transition:border-color .15s,background .15s}.login-field:focus-within{border-color:#4389d9a6;background:#292e37}.field-icon{display:grid;place-items:center;width:41px;height:41px;flex:0 0 41px;background:#1d486e;border:1px solid #3c8ecc35;border-radius:6px;color:#80d1ff}.field-icon>.icon{width:20px;height:20px;stroke-width:1.8}.login-field-copy{flex:1;min-width:0;display:flex;flex-direction:column;gap:4px}.login-field-copy>span{font-size:9px;color:#9caabc;letter-spacing:.65px;font-weight:550}.login-field-copy>input{width:100%;padding:0;border:0;background:none;outline:none!important;font-size:14px;font-weight:400;color:#eff5ff;height:22px}.login-field-copy>input::placeholder{color:#778293}.password-toggle{display:grid;place-items:center;width:30px;height:32px;flex:0 0 30px;background:none;color:#77899b}.password-toggle>.icon{width:18px;height:18px}.password-toggle[aria-pressed=true]{color:var(--cyan)}.login-submit{width:100%;height:49px;margin-top:9px;justify-content:space-between;padding:0 18px;font-size:13px;letter-spacing:.1px}.login-submit>span{padding-left:5px}.login-submit .icon{width:18px;height:18px}.login-account-help{margin:19px 0 22px}.login-account-help>button{padding:0;background:none;color:#90b4d9;font-size:11px}.login-account-help>button:hover{color:#c6e7ff}.login-account-help>p{font-size:11px;line-height:1.65;color:#8c9aac;text-align:left;margin:13px 0 0;background:#0b11174f;border-radius:6px;padding:12px}.login-footer{display:flex;align-items:center;justify-content:space-between;gap:12px;border-top:1px solid #ffffff0b;min-height:57px}.login-footer>a,.login-footer>span{display:flex;align-items:center;gap:7px;color:#7e899a;font-size:10px}.login-footer a:hover{color:#c1dfff}.login-footer .icon{width:14px;height:14px;color:#73869d}.login-footer .small-icon{width:11px;height:11px;color:#69798b}.preview-entry{position:relative;margin-top:23px;text-align:center}.preview-entry>span{font-size:8px;letter-spacing:1.45px;color:#626f83;display:block}.preview-entry>button{display:inline-flex;align-items:center;gap:8px;background:none;color:#81b7e6;font-size:11px;font-weight:550;padding:8px 6px 5px}.preview-entry .icon{width:14px;height:14px}.preview-entry>p{font-size:10px;color:#667387;margin:2px 0 0}.login-page-footer{position:absolute;bottom:22px;color:#536073;font-size:8px;letter-spacing:1.3px;font-weight:650}.login-page-footer>span{display:inline-block;border-left:1px solid #4351694d;margin-left:13px;padding-left:13px;color:#626f80;letter-spacing:.2px;font-size:9px;font-weight:400}

/* Shared support workspace */
.app-view{--banner-size:0px;height:100dvh;overflow:hidden;background:var(--bg)}.app-view.demo-mode{--banner-size:43px}.demo-banner{height:43px;display:flex;align-items:center;justify-content:space-between;gap:18px;padding:0 28px;background:#192d40;border-bottom:1px solid #3c699433;color:#9ebbd6;font-size:11px}.demo-banner>div{display:flex;align-items:center;gap:10px}.demo-banner .icon{width:15px;height:15px;color:#79c7ff}.demo-banner strong{color:#c9e7ff;font-weight:600}.demo-actions select{border:1px solid #6e9bc445;border-radius:4px;background:#132539;padding:4px 7px;color:#bdddf7;font-size:10px}.demo-actions button{background:none;color:#a7c5df;font-size:10px;border-left:1px solid #7da2c035;padding:0 0 0 12px}.app-layout{display:flex;height:calc(100dvh - var(--banner-size));min-height:0}.sidebar{width:241px;flex:0 0 241px;background:#14171c;border-right:1px solid #ffffff09;display:flex;flex-direction:column;padding:33px 18px 0;min-height:0;overflow-y:auto;scrollbar-width:thin;scrollbar-color:#ffffff15 transparent}.sidebar-brand{display:block;margin:0 17px 29px}.sidebar-brand>.brand-logo{width:160px;height:34px}.sidebar-brand>span{display:block;color:#627085;letter-spacing:1.55px;font-size:8px;font-weight:500;margin:11px 0 0 6px}.sidebar-server{display:flex;align-items:center;gap:10px;padding:11px 10px;border:1px solid #ffffff0c;border-radius:7px;background:#1a1f26;margin-bottom:27px}.sidebar-server .server-mark{width:28px;height:30px;flex:0 0 28px}.sidebar-server>div{min-width:0;flex:1}.sidebar-server strong{display:block;font-size:10px;font-weight:600;color:#d2dbe7;line-height:1.4}.sidebar-server div>span{font-size:9px;color:#6f7d91;display:block;margin-top:3px}.sidebar-server>.icon{width:13px;height:13px;color:#6f849e}.nav-caption{font-size:8px;letter-spacing:1.5px;font-weight:700;color:#5f6a7c;margin:0 13px 11px}.side-nav{display:flex;flex-direction:column;gap:5px;margin-bottom:27px}.nav-item{display:flex;align-items:center;gap:11px;width:100%;min-height:43px;padding:10px 13px;border:1px solid transparent;border-radius:6px;background:transparent;color:#8793a7;text-align:left;font-size:11px;font-weight:500;line-height:1.4}.nav-item>.icon{width:18px;height:18px;color:#64758d}.nav-item>span:not(.nav-count){flex:1}.nav-item:hover{background:#ffffff03;color:#c3d0e2}.nav-item.active{background:#1d365646;border-color:#2d61943d;color:#9dcaff}.nav-item.active>.icon{color:#70b8ff}.nav-count{font-size:9px;padding:1px 6px;border-radius:4px;background:#267af123;color:#83bdff}.sidebar-spacer{flex:1;min-height:30px}.sidebar-help{padding:16px 14px;border:1px solid #ffffff09;background:#181d24;border-radius:8px;margin:0 4px 24px}.sidebar-help-icon{display:grid;place-items:center;width:28px;height:28px;background:#25374e6b;border:1px solid #4a698521;border-radius:7px;color:#74aee2;margin-bottom:13px}.sidebar-help-icon>.icon{width:15px;height:15px}.sidebar-help strong{font-size:11px;line-height:1.4;font-weight:550;display:block;color:#b2bed0}.sidebar-help p{font-size:10px;color:#6e7b8e;line-height:1.65;margin:7px 0 14px}.sidebar-help a{display:flex;justify-content:space-between;align-items:center;color:#84b6e6;font-size:10px}.sidebar-help a>.icon{width:12px;height:12px}.sidebar-profile{display:flex;align-items:center;gap:9px;min-height:78px;border-top:1px solid #ffffff0a;padding:14px 4px;flex:0 0 auto}.sidebar-profile>div{min-width:0;flex:1}.sidebar-profile strong{display:block;max-width:112px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:11px;font-weight:600;color:#c7d1df}.sidebar-profile div>span{display:block;font-size:9px;color:#6b7c92;margin-top:3px}.sidebar-profile .avatar{width:32px;height:32px;flex-basis:32px;font-size:10px;border-radius:8px}.sidebar-profile .icon-button{width:25px;height:29px}.sidebar-profile .icon{width:15px;height:15px}.workspace{min-width:0;flex:1;display:flex;flex-direction:column;min-height:0}.topbar{height:70px;flex:0 0 70px;border-bottom:1px solid #ffffff08;display:flex;justify-content:space-between;align-items:center;padding:0 42px;gap:20px;background:#111419}.topbar-path{display:flex;align-items:center;gap:13px;font-size:11px;color:#617086}.topbar-path>.icon{width:11px;height:11px;color:#47566d}.topbar-path strong{font-size:11px;font-weight:500;color:#a2aec0}.topbar-right{display:flex;align-items:center;gap:19px}.connection-state{display:flex;align-items:center;gap:7px;font-size:9px;white-space:nowrap;color:#819287}.connection-state>i{width:5px;height:5px;border-radius:50%;background:#6aa98c;box-shadow:0 0 9px #62ca9b16}.connection-state.pending{color:#bca67d}.connection-state.pending>i{background:#c9a057}.connection-state.demo{color:#829ab7}.connection-state.demo>i{background:#6ca5d5}.topbar-divider{height:15px;width:1px;background:#ffffff0f}.topbar-brand{font-size:9px;letter-spacing:1px;color:#8797ad;font-weight:700}.topbar-brand>b{font-weight:500;color:#48617e}.mobile-menu{display:none}.workspace-main{padding:40px 42px 0;overflow-y:auto;flex:1;min-height:0;scrollbar-width:thin;scrollbar-color:#37455980 transparent;outline:none}.workspace-main>section,.workspace-main>.workspace-footer,.workspace-error{max-width:1510px;margin-left:auto;margin-right:auto}.workspace-error{margin-top:0;margin-bottom:20px}.page-heading{display:flex;align-items:flex-end;justify-content:space-between;gap:25px;margin-bottom:31px}.page-heading h1{font-size:29px;line-height:1.25;letter-spacing:-.6px;font-weight:650;margin:10px 0 11px}.page-heading>div>p:last-child{font-size:12px;color:#778499;margin:0;line-height:1.65}.page-heading>.button{margin-bottom:2px;min-height:40px;padding:10px 15px}.stats-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:17px;margin-bottom:28px}.stat-card{display:flex;align-items:flex-start;gap:13px;position:relative;padding:22px 20px 44px;background:linear-gradient(120deg,#1a1f28,#191d24);border:1px solid #ffffff0b;border-radius:8px;min-height:130px}.stat-icon{display:grid;place-items:center;width:36px;height:36px;flex:0 0 36px;border:1px solid;border-radius:8px}.stat-icon>.icon{width:18px;height:18px}.stat-icon.blue{color:#6caeff;background:#21519124;border-color:#3159863b}.stat-icon.amber{color:#cfa664;background:#5f472527;border-color:#7663442e}.stat-icon.green{color:#62b99a;background:#214e402b;border-color:#31684e2e}.stat-card>div{min-width:0}.stat-card>div>span{display:block;font-size:10px;line-height:1.5;color:#8895a8;margin:0 0 5px}.stat-card strong{font-size:28px;font-weight:650;line-height:1.1;color:#dce5f2;letter-spacing:-.5px}.stat-caption{position:absolute;left:20px;bottom:15px;color:#596c82;font-size:9px}.tickets-panel{background:#161a20;border:1px solid #ffffff0b;border-radius:9px;overflow:hidden}.panel-heading{display:flex;align-items:center;justify-content:space-between;gap:15px;padding:21px 22px 18px}.panel-heading>div{display:flex;align-items:center;gap:10px}.panel-heading h2{font-size:13px;font-weight:600;margin:0;color:#d2dbe8}.panel-heading>div>span{color:#71839a;font-size:9px;background:#ffffff05;border:1px solid #ffffff09;border-radius:4px;padding:2px 6px}.panel-heading>.text-button{font-size:10px;color:#7b8ca2}.panel-heading>.text-button .icon{width:13px;height:13px}.ticket-filters{display:flex;gap:10px;padding:0 22px 21px}.search-field{position:relative;display:flex;align-items:center;flex:1;min-width:160px}.search-field>.icon{position:absolute;left:12px;width:14px;height:14px;color:#64768d}.search-field>input{width:100%;height:37px;background:#11151b;border:1px solid #ffffff0d;border-radius:5px;padding:0 12px 0 36px;color:#c7d6e9;font-size:10px}.ticket-filters>select{appearance:auto;min-height:37px;border:1px solid #ffffff0d;border-radius:5px;background:#11151b;font-size:10px;color:#8a9ab0;padding:0 28px 0 12px;max-width:185px}.ticket-table-head,.ticket-row{display:grid;grid-template-columns:minmax(190px,1fr) 145px 158px 132px 16px;gap:15px;align-items:center}.ticket-table-head{padding:12px 22px;border-top:1px solid #ffffff07;border-bottom:1px solid #ffffff07;background:#14181e;color:#56677f;font-size:8px;font-weight:650;letter-spacing:1px}.ticket-row{width:100%;padding:19px 22px;min-height:88px;border-bottom:1px solid #ffffff07;background:transparent;text-align:left;transition:background .15s}.ticket-row:last-child{border-bottom:0}.ticket-row:hover{background:#1d263135}.ticket-subject{min-width:0}.ticket-subject>strong{display:block;font-size:11px;font-weight:550;line-height:1.4;color:#c3cedd;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.ticket-meta{display:flex;gap:8px;align-items:center;font-size:9px;color:#5c6d84;margin-top:7px}.ticket-meta>span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;max-width:170px}.ticket-meta>span+span:before{content:'·';margin-right:8px;color:#3d4c60}.category-tag{font-size:10px;color:#8b9aaf}.status-badge{display:inline-flex;align-items:center;gap:6px;width:max-content;max-width:100%;padding:4px 7px;border:1px solid #355c8440;border-radius:4px;background:#1a3b5a2c;font-size:9px;font-weight:500;color:#7daadc;white-space:nowrap;line-height:1.3}.status-badge:before{content:'';width:4px;height:4px;flex:0 0 4px;border-radius:50%;background:currentColor}.status-badge.open{color:#7baaf2;border-color:#3560a248;background:#1f438830}.status-badge.in_progress{color:#ada0df;border-color:#76629e42;background:#4c3a6f2c}.status-badge.waiting_player{color:#d5b271;border-color:#80673c4d;background:#6950222c}.status-badge.resolved,.status-badge.closed{color:#6bba9a;border-color:#37684f46;background:#23513d2b}.status-badge.closed{color:#839ba8;border-color:#485d664a;background:#39465029}.ticket-updated{font-size:10px;color:#8a98ab}.ticket-updated>span{display:block;font-size:9px;color:#4e617a;margin-top:5px}.ticket-row>.icon{width:14px;height:14px;color:#455772}.priority-dot{display:inline-block;width:5px;height:5px;border-radius:50%;background:#d6986f;margin-right:5px}.list-footer{display:flex;align-items:center;justify-content:space-between;padding:13px 22px;border-top:1px solid #ffffff09;font-size:9px;color:#5c7089;gap:15px;min-height:53px}.list-footer>div{display:flex;align-items:center;gap:8px}.list-footer .icon-button{width:26px;height:26px;border:1px solid #ffffff0c;border-radius:4px}.list-footer .icon{width:13px;height:13px}.list-footer #page-label{min-width:23px;text-align:center;color:#8da8c9;font-size:10px}.empty-state{display:flex;align-items:center;justify-content:center;flex-direction:column;text-align:center;min-height:240px;padding:36px 25px}.empty-state>.icon{width:32px;height:32px;color:#587696;margin-bottom:17px;stroke-width:1.2}.empty-state strong{font-size:14px;color:#adbed5;font-weight:550}.empty-state p{max-width:380px;font-size:11px;color:#6f8098;line-height:1.7;margin:9px 0 0}.empty-state .button{margin-top:18px;font-size:11px}.loading-state{display:flex;align-items:center;justify-content:center;gap:11px;min-height:235px;color:#7d91a9;font-size:11px}.spinner{width:17px;height:17px;border:2px solid #ffffff12;border-top-color:#6eb7f3;border-radius:50%;animation:spin .8s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}.help-strip{display:flex;align-items:center;gap:15px;padding:21px 22px;margin-top:24px;border:1px solid #ffffff09;border-radius:8px;background:#151a21}.help-strip-icon{display:grid;place-items:center;flex:0 0 33px;width:33px;height:33px;border:1px solid #ffffff0c;border-radius:8px;background:#1c2635;color:#6c94c3}.help-strip-icon>.icon{width:18px;height:18px}.help-strip>div{flex:1}.help-strip strong{font-size:11px;font-weight:550;color:#aebed3}.help-strip p{font-size:10px;line-height:1.6;margin:4px 0 0;color:#60748e}.help-strip>.text-button{font-size:10px;gap:9px;white-space:nowrap}.help-strip>.text-button>.icon{width:13px;height:13px}.workspace-footer{display:flex;align-items:center;justify-content:space-between;padding:35px 0 22px;color:#465b76;font-size:9px;gap:15px}.workspace-footer>span:first-child{font-size:8px;letter-spacing:1.1px;font-weight:700;color:#526a88}.workspace-footer b{font-weight:400;color:#3b526f;margin-left:4px}

/* Characters */
.characters-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:20px}.character-card{position:relative;padding:27px 24px 21px;border:1px solid #ffffff0c;border-radius:9px;background:linear-gradient(140deg,#1a2532,#161b22 72%);overflow:hidden}.character-visual{display:grid;place-items:center;width:66px;height:66px;border-radius:16px;background:#1e425e55;border:1px solid #436a8f39;color:#81acd6;margin-bottom:22px}.character-visual>.icon{width:31px;height:31px;stroke-width:1.3}.character-slot{position:absolute;top:28px;right:23px;color:#577392;font-size:9px;letter-spacing:.7px}.character-card h2{font-size:19px;line-height:1.3;font-weight:600;letter-spacing:-.25px;margin:0 0 18px;overflow-wrap:anywhere}.character-card dl{display:grid;grid-template-columns:1fr;gap:14px;margin:0;padding:17px 0;border-top:1px solid #ffffff0b;border-bottom:1px solid #ffffff0b}.character-card dl>div{display:flex;justify-content:space-between;gap:15px}.character-card dt{color:#637e9e;font-size:10px}.character-card dd{font-size:11px;color:#a0b9d6;text-align:right;margin:0;overflow-wrap:anywhere}.character-card .text-button{width:100%;justify-content:space-between;padding:17px 0 0;font-size:10px}.characters-grid>.empty-state{grid-column:1/-1;border:1px solid #ffffff0c;border-radius:9px;background:#161b22}

/* Conversation */
.back-link{display:inline-flex;align-items:center;gap:8px;background:none;color:#7b98b9;font-size:11px;padding:0;margin-bottom:25px}.back-link>.icon{width:15px;height:15px}.back-link:hover{color:#b3d8ff}.detail-heading{display:flex;justify-content:space-between;align-items:center;gap:24px;margin-bottom:28px}.detail-heading>div{min-width:0}.detail-kicker{display:flex;align-items:center;gap:12px;margin-bottom:11px}.detail-kicker>#detail-number{font-size:10px;letter-spacing:1px;color:#6886a9;font-weight:650}.detail-heading h1{font-size:27px;font-weight:650;line-height:1.3;letter-spacing:-.5px;margin:0;overflow-wrap:anywhere}.detail-heading p{font-size:11px;color:#617c9c;margin:9px 0 0}.detail-layout{display:grid;grid-template-columns:minmax(0,1fr) 263px;gap:22px;align-items:start}.conversation-panel{border:1px solid #ffffff0c;border-radius:9px;background:#161b22;overflow:hidden;min-width:0}.conversation-panel>header{display:flex;align-items:center;justify-content:space-between;gap:15px;min-height:63px;padding:18px 23px;border-bottom:1px solid #ffffff09}.conversation-panel h2{display:flex;align-items:center;gap:9px;font-size:12px;font-weight:550;margin:0;color:#b9cadd}.conversation-panel h2>.icon{width:16px;height:16px;color:#7197bf}.conversation-panel>header>span{font-size:9px;color:#5d7898}.load-older{display:block;margin:18px auto 0;padding:7px 12px;background:#21364c3d;border:1px solid #365b8033;border-radius:5px;color:#80a7cf;font-size:10px}.detail-messages{padding:25px 23px;display:flex;flex-direction:column;gap:25px;min-height:180px;overflow-anchor:none}.message-item{display:flex;gap:12px;min-width:0}.message-avatar{width:32px;height:32px;flex:0 0 32px;display:grid;place-items:center;border:1px solid #385c8236;border-radius:8px;background:#2445663b;color:#84afd7;font-size:10px;font-weight:650}.message-item.staff .message-avatar{color:#91bdff;background:#2552a43d;border-color:#497fc63b}.message-main{min-width:0;flex:1}.message-header{display:flex;align-items:center;flex-wrap:wrap;gap:7px;margin:0 0 9px;min-height:16px}.message-header strong{font-size:11px;font-weight:600;color:#b7c7da}.message-role{font-size:8px;font-weight:550;border-radius:3px;padding:2px 5px;border:1px solid #31567f46;color:#779ac2;background:#1f3d5f3d}.message-role.staff{color:#83b5ff;border-color:#2b5f9f63;background:#2445784d}.message-header time{font-size:8px;color:#536c8c;margin-left:auto}.message-bubble{padding:13px 15px;border:1px solid #ffffff0a;border-radius:0 7px 7px 7px;background:#1b222b;color:#a8bbd1;font-size:12px;line-height:1.75;white-space:pre-wrap;overflow-wrap:anywhere}.message-item.staff .message-bubble{background:#1a283b;border-color:#355b8b33}.message-item.internal .message-bubble{background:#3b30202b;border-color:#89714332}.message-item.internal .message-role{color:#d2b47f;border-color:#806e4f4d;background:#5c482a40}.message-evidence{display:flex;flex-wrap:wrap;gap:7px;margin-top:10px}.message-evidence a{display:inline-flex;align-items:center;gap:6px;max-width:100%;padding:5px 8px;border:1px solid #38619047;border-radius:4px;background:#1a3b5e33;color:#83b9ee;font-size:10px;white-space:normal;overflow-wrap:anywhere}.message-evidence a>.icon{width:12px;height:12px}.message-system{display:flex;align-items:center;gap:8px;font-size:9px;color:#5e7b9d;padding:0 0 0 44px;line-height:1.6}.message-system>.icon{width:13px;height:13px;color:#5e83a8}.message-system>time{margin-left:auto;font-size:8px;white-space:nowrap}.reply-form{padding:20px 23px 21px;border-top:1px solid #ffffff0a}.reply-form>textarea,.reply-evidence-wrap>textarea{width:100%;padding:12px 13px;border:1px solid #ffffff12;border-radius:6px;background:#111720;color:#c0d4ec;font-size:12px;line-height:1.65;min-height:100px;resize:vertical}.reply-form.internal>textarea{border-color:#846c424d;background:#231e1838}.reply-mode{display:flex;gap:6px;margin-bottom:12px}.reply-mode>button{display:flex;align-items:center;gap:6px;border:1px solid transparent;border-radius:4px;background:none;color:#607d9e;padding:6px 9px;font-size:9px}.reply-mode>button .icon{width:11px;height:11px}.reply-mode>button[aria-pressed=true]{background:#25466a3d;border-color:#365d8538;color:#8db6df}.reply-mode>button:last-child[aria-pressed=true]{color:#c8af7b;border-color:#836d3e40;background:#4a39223b}.reply-footer{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-top:12px;flex-wrap:wrap}.reply-footer>.text-button{font-size:9px;color:#748ea9}.reply-footer>.text-button>.icon{width:13px;height:13px}.reply-footer>span{font-size:8px;color:#4e6a89;margin-right:auto}.reply-footer>.button{font-size:10px;min-height:36px;padding:8px 11px;gap:8px}.reply-footer>.button>.icon{width:13px;height:13px}.reply-evidence-wrap{margin-top:12px}.reply-evidence-wrap>label{display:flex;align-items:center;justify-content:space-between;font-size:10px;color:#a2b9d2;margin-bottom:7px}.reply-evidence-wrap>label>span{font-size:8px;color:#617c9c}.reply-evidence-wrap>textarea{font-size:11px;min-height:65px}.reply-closed{display:flex;align-items:center;gap:12px;padding:23px;border-top:1px solid #ffffff0b;background:#1c342626}.reply-closed>.icon{width:24px;height:24px;color:#65a487}.reply-closed strong{font-size:11px;color:#8eb49e;font-weight:550}.reply-closed p{font-size:10px;color:#668174;margin:5px 0 0}.detail-sidebar{display:flex;flex-direction:column;gap:17px}.info-card{padding:21px 20px;border:1px solid #ffffff0c;border-radius:8px;background:#161b22}.info-card h2{display:flex;align-items:center;gap:8px;color:#a9bfd7;font-size:11px;font-weight:550;margin:0 0 22px}.info-card h2>.icon{width:15px;height:15px;color:#6c97c5}.info-card dl{margin:0;display:flex;flex-direction:column;gap:19px}.info-card dt{font-size:9px;color:#587595;margin-bottom:5px}.info-card dd{font-size:11px;color:#9db4cf;line-height:1.5;margin:0;overflow-wrap:anywhere}.staff-controls>label{display:block;font-size:9px;color:#6381a2;margin:16px 0 7px}.staff-controls>select{width:100%;padding:9px 8px;border:1px solid #ffffff14;border-radius:5px;background:#111821;color:#a7bfd9;font-size:10px}.staff-controls>.button{margin-top:18px;width:100%;min-height:35px;font-size:10px;padding:8px}.staff-controls>.button>.icon{width:13px;height:13px}.staff-controls>.form-message{font-size:10px;padding:9px}.detail-tip{display:flex;align-items:flex-start;gap:10px;padding:3px 10px}.detail-tip>.icon{width:16px;height:16px;color:#58799b;margin-top:2px}.detail-tip>p{font-size:9px;line-height:1.75;color:#56728f;margin:0}

/* Compose and notifications */
.create-dialog{width:min(630px,calc(100vw - 32px));max-height:calc(100dvh - 50px);padding:28px;border:1px solid #50647a35;border-radius:12px;background:#191f28;color:var(--text);box-shadow:0 35px 120px #0009;overflow-y:auto;scrollbar-width:thin;scrollbar-color:#48617c80 transparent}.create-dialog::backdrop{background:#060b13cc;backdrop-filter:blur(3px)}.dialog-header{display:flex;justify-content:space-between;align-items:flex-start;gap:20px}.dialog-header .eyebrow{font-size:9px;letter-spacing:1.4px}.dialog-header h2{font-size:25px;font-weight:600;letter-spacing:-.4px;line-height:1.2;margin:8px 0 0}.dialog-description{font-size:12px;color:#7f95af;margin:14px 0 25px;line-height:1.6}.form-two-cols{display:grid;grid-template-columns:1fr 1fr;gap:15px}.form-field{margin-bottom:19px}.form-field>label{display:block;font-size:11px;font-weight:550;color:#b8c9dd;margin-bottom:8px}.form-field>label>span{font-size:9px;color:#617d9d;font-weight:400;margin-left:5px}.form-field>input,.form-field>textarea,.form-field>select{width:100%;padding:11px 12px;border:1px solid #ffffff14;border-radius:5px;background:#101721;color:#bacde3;font-size:12px;line-height:1.6}.form-field>textarea{min-height:95px}.form-field>#create-evidence{min-height:69px}.form-field>select{height:42px;padding:0 10px;font-size:11px}.field-hint{font-size:10px;color:#667f9e;line-height:1.6;margin:7px 0 0}#category-hint{margin:-10px 0 22px;min-height:16px}.field-bottom{display:flex;justify-content:space-between;gap:15px;font-size:9px;color:#5c7797;line-height:1.5;margin-top:7px}.field-bottom>span:last-child{white-space:nowrap}.dialog-footer{display:flex;justify-content:flex-end;gap:10px;border-top:1px solid #ffffff0e;margin-top:24px;padding-top:20px}.dialog-footer .button{min-height:39px;font-size:11px}.dialog-footer .primary{padding-left:17px;padding-right:17px}.toast{position:fixed;bottom:25px;left:50%;transform:translateX(-50%);z-index:100;display:flex;align-items:center;gap:11px;max-width:calc(100vw - 32px);padding:13px 13px 13px 16px;border:1px solid #477a643d;border-radius:8px;background:#20392c;box-shadow:0 10px 40px #0006;color:#b9dcc9;font-size:12px;line-height:1.5}.toast>.icon{width:18px;height:18px;color:#83b89e}.toast>.icon-button{width:26px;height:26px;color:#91bca4}.toast .icon-button>.icon{width:14px;height:14px}.sidebar-scrim{display:none}

@media(min-width:1800px){.workspace-main{padding-left:65px;padding-right:65px;padding-top:48px}.topbar{padding-left:65px;padding-right:65px}.page-heading h1{font-size:33px}.stat-card{min-height:144px;padding:25px 24px 47px}.stat-caption{left:24px;bottom:18px}.stat-card>div>span{font-size:11px}.stat-card strong{font-size:32px}.stat-icon{width:41px;height:41px;flex-basis:41px}.ticket-table-head,.ticket-row{grid-template-columns:minmax(230px,1fr) 170px 185px 155px 18px;gap:25px}.ticket-row{min-height:96px;padding-top:21px;padding-bottom:21px}.ticket-subject>strong{font-size:12px}.ticket-meta{font-size:10px}.status-badge{font-size:10px}.category-tag,.ticket-updated{font-size:11px}.detail-layout{grid-template-columns:minmax(0,1fr) 290px;gap:27px}.detail-messages{padding:30px;gap:29px}.message-bubble{font-size:13px}.message-header strong{font-size:12px}}
@media(max-width:1250px){.sidebar{width:218px;flex-basis:218px;padding-left:13px;padding-right:13px}.sidebar-brand{margin-left:15px}.topbar{padding:0 27px}.workspace-main{padding:33px 27px 0}.page-heading h1{font-size:25px}.page-heading>div>p:last-child{font-size:11px}.page-heading>.button{font-size:11px}.stat-card{padding:19px 15px 42px;gap:10px;min-height:122px}.stat-caption{left:15px}.stat-icon{width:31px;height:31px;flex-basis:31px}.stat-icon>.icon{width:16px;height:16px}.stat-card>div>span{font-size:9px}.stat-card strong{font-size:25px}.stats-grid{gap:12px}.ticket-table-head,.ticket-row{grid-template-columns:minmax(170px,1fr) 120px 145px 104px 10px;gap:10px}.ticket-table-head{font-size:7px;letter-spacing:.7px}.ticket-row,.ticket-table-head{padding-left:17px;padding-right:17px}.ticket-subject>strong{font-size:10px}.ticket-meta{font-size:8px}.ticket-meta>span{max-width:120px}.category-tag,.ticket-updated{font-size:9px}.status-badge{font-size:8px;padding:4px 6px}.panel-heading,.ticket-filters{padding-left:17px;padding-right:17px}.ticket-filters{gap:7px}.ticket-filters>select{max-width:150px;padding-right:15px;font-size:9px}.search-field>input{font-size:9px}.help-strip{padding:18px 17px;gap:11px}.help-strip>.text-button{font-size:9px}.help-strip p{font-size:9px}.detail-layout{grid-template-columns:minmax(0,1fr) 226px;gap:16px}.info-card{padding:18px 16px}.detail-messages{padding:20px 17px}.message-header time{font-size:7px}.message-header strong{font-size:10px}.reply-form{padding:17px}.reply-footer>span{order:3;width:100%;font-size:8px;margin-top:-3px}.reply-footer>.button{margin-left:auto}.characters-grid{gap:15px}.character-card{padding:23px 18px}.character-card h2{font-size:17px}}
@media(max-width:1050px){.sidebar{width:199px;flex-basis:199px}.sidebar-brand{margin-left:9px}.sidebar-brand>.brand-logo{width:147px;height:30px}.sidebar-help{padding:14px 11px}.sidebar-server{padding:10px 8px;gap:8px}.sidebar-server strong{font-size:9px}.sidebar-server>.icon{display:none}.nav-item{padding:10px;font-size:10px;gap:9px}.nav-caption{font-size:7px;margin-left:10px}.workspace-main{padding:29px 21px 0}.topbar{padding:0 21px}.page-heading{gap:17px;align-items:flex-start}.page-heading h1{font-size:23px}.page-heading>.button{font-size:10px;padding:10px 12px;margin-top:24px}.page-heading>div>p:last-child{max-width:330px}.ticket-table-head,.ticket-row{grid-template-columns:minmax(160px,1fr) 135px 106px 10px}.ticket-table-head>span:nth-child(2),.ticket-row>.category-tag{display:none}.stat-card{gap:9px;padding:17px 12px 40px}.stat-icon{width:27px;height:29px;flex-basis:27px}.stat-icon>.icon{width:14px;height:14px}.stat-card>div>span{font-size:8px}.stat-caption{font-size:8px;left:12px}.stat-card strong{font-size:23px}.help-strip{flex-wrap:wrap}.help-strip>.text-button{margin-left:44px;margin-top:-1px}.help-strip p{max-width:380px}.ticket-filters>select{max-width:135px}.search-field{min-width:125px}.detail-layout{grid-template-columns:minmax(0,1fr)}.detail-sidebar{display:grid;grid-template-columns:1fr 1fr;gap:15px}.detail-tip{grid-column:1/-1}.info-card dl{display:grid;grid-template-columns:1fr 1fr;gap:15px}.detail-heading h1{font-size:23px}.characters-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.demo-banner{padding:0 18px;font-size:10px}.demo-banner>div{gap:8px}.demo-banner>div:first-child>span{font-size:9px}.demo-actions select,.demo-actions button{font-size:9px}}
@media(max-width:800px){.app-view.demo-mode{--banner-size:67px}.demo-banner{height:67px;display:flex;align-content:center;justify-content:center;flex-wrap:wrap;gap:5px 20px;padding:7px 14px}.demo-banner>div:first-child{width:100%;justify-content:center}.demo-banner>div:first-child>span{font-size:8px}.demo-actions select,.demo-actions button{font-size:9px}.sidebar{position:fixed;z-index:50;top:var(--banner-size);left:0;bottom:0;width:241px;transform:translateX(-101%);transition:transform .2s;box-shadow:20px 0 80px #0006;padding-left:18px;padding-right:18px}.sidebar.open{transform:translateX(0)}.sidebar-brand{margin-left:17px}.sidebar-brand>.brand-logo{width:160px;height:34px}.sidebar-server strong{font-size:10px}.sidebar-server>.icon{display:block}.nav-item{font-size:11px;padding:10px 13px;gap:11px}.nav-caption{font-size:8px}.sidebar-help{padding:16px 14px}.sidebar-scrim:not([hidden]){display:block;position:fixed;inset:var(--banner-size) 0 0;z-index:49;background:#050b15a6}.mobile-menu{display:inline-grid}.topbar{height:60px;flex-basis:60px;padding:0 20px}.topbar-path{gap:8px}.topbar-right{gap:12px}.topbar-brand{font-size:8px}.connection-state{font-size:8px}.workspace-main{padding:29px 22px 0}.page-heading h1{font-size:25px}.page-heading>.button{font-size:11px}.stats-grid{gap:12px}.stat-card{padding:19px 15px 43px;gap:11px;min-height:126px}.stat-icon{width:32px;height:32px;flex-basis:32px}.stat-card>div>span{font-size:9px}.stat-card strong{font-size:26px}.stat-caption{left:15px;font-size:8px}.ticket-table-head,.ticket-row{grid-template-columns:minmax(190px,1fr) 147px 110px 12px;gap:15px}.ticket-subject>strong{font-size:11px}.ticket-meta{font-size:9px}.status-badge{font-size:9px}.ticket-updated{font-size:10px}.ticket-updated>span{font-size:8px}.ticket-filters>select{max-width:160px;font-size:10px}.search-field>input{font-size:10px}.help-strip p{font-size:10px}.help-strip>.text-button{font-size:10px}.detail-layout{grid-template-columns:minmax(0,1fr)}.message-header time{font-size:8px}.message-header strong{font-size:11px}.login-corner-label{right:25px}.login-corner-brand{left:25px}}
@media(max-width:600px){.login-view{padding:80px 16px 70px}.login-card{padding:28px 23px 0;border-radius:12px}.login-logo{width:194px;height:40px;margin-bottom:24px}.login-card h1{font-size:23px}.login-description{font-size:12px}.login-corner-brand{left:22px;top:28px;font-size:10px;letter-spacing:.9px}.login-corner-brand>span:last-child{font-size:8px}.login-corner-label{top:30px;right:22px;font-size:7px;letter-spacing:1px}.login-footer{gap:8px}.login-footer>a,.login-footer>span{font-size:9px}.login-page-footer{font-size:7px;bottom:20px}.login-page-footer>span{font-size:8px;margin-left:8px;padding-left:8px}.workspace-main{padding:24px 16px 0}.topbar{padding:0 13px}.topbar-path{font-size:10px;gap:7px}.topbar-path strong{font-size:10px}.topbar-brand,.topbar-divider{display:none}.topbar-right{gap:5px}.page-heading{flex-wrap:wrap;gap:17px;margin-bottom:24px}.page-heading>.button{margin:0;font-size:11px;min-height:38px}.page-heading h1{font-size:26px;letter-spacing:-.6px;margin:8px 0}.page-heading>div>p:last-child{font-size:11px;max-width:none}.page-heading .eyebrow{font-size:9px}.stats-grid{gap:8px;margin-bottom:22px}.stat-card{display:block;min-height:133px;padding:12px 11px 28px}.stat-icon{width:25px;height:25px;margin-bottom:9px;border-radius:6px}.stat-icon .icon{width:13px;height:13px}.stat-card>div>span{font-size:8px;line-height:1.4;min-height:22px;margin-bottom:5px}.stat-card strong{font-size:23px}.stat-caption{display:none}.panel-heading{padding:17px 14px 14px}.panel-heading h2{font-size:12px}.panel-heading>.text-button{font-size:9px}.ticket-filters{flex-wrap:wrap;padding:0 14px 16px;gap:8px}.search-field{flex:1 1 100%}.search-field>input{height:37px}.ticket-filters>select{flex:1;max-width:calc(50% - 4px);height:34px;min-height:34px;font-size:9px;padding:0 8px}.ticket-table-head{display:none}.ticket-row{display:grid;grid-template-columns:1fr auto;gap:10px;padding:17px 15px;border-top:1px solid #ffffff07;border-bottom:0}.ticket-subject{grid-column:1/-1}.ticket-subject>strong{font-size:12px;white-space:normal;overflow-wrap:anywhere}.ticket-meta{font-size:9px;gap:7px;margin-top:6px}.ticket-meta>span{max-width:170px}.ticket-row>.status-badge{font-size:8px;grid-column:1;grid-row:2}.ticket-row>.ticket-updated{font-size:9px;grid-column:2;grid-row:2;text-align:right}.ticket-updated>span{display:inline;margin-left:5px;font-size:8px}.ticket-row>.icon{display:none}.list-footer{padding:12px 15px;font-size:8px}.help-strip{padding:17px 15px;gap:11px;margin-top:19px}.help-strip>div{min-width:0}.help-strip strong{font-size:10px}.help-strip p{font-size:9px}.help-strip>.text-button{font-size:9px;margin-top:0}.help-strip-icon{width:29px;height:29px;flex-basis:29px}.help-strip-icon>.icon{width:16px;height:16px}.workspace-footer{padding:28px 0 20px;font-size:8px}.workspace-footer>span:first-child{font-size:7px;letter-spacing:.6px}.characters-grid{grid-template-columns:1fr;gap:14px}.character-card{padding:24px}.character-card h2{font-size:22px}.character-card dl{grid-template-columns:1fr 1fr;gap:20px}.character-card dl>div{display:block}.character-card dd{text-align:left;margin-top:4px}.detail-heading{align-items:flex-start;flex-wrap:wrap;gap:17px;margin-bottom:22px}.detail-heading h1{font-size:24px}.detail-heading>.button{font-size:10px;min-height:36px}.detail-heading p{font-size:10px}.back-link{margin-bottom:22px;font-size:10px}.detail-kicker{gap:10px;margin-bottom:10px}.detail-sidebar{grid-template-columns:1fr}.info-card dl{grid-template-columns:1fr 1fr}.detail-messages{padding:21px 14px;gap:24px}.message-item{gap:9px}.message-avatar{width:27px;height:27px;flex-basis:27px;border-radius:7px;font-size:9px}.message-header{gap:5px;margin-bottom:7px}.message-header strong{font-size:10px;max-width:150px;overflow-wrap:anywhere}.message-role{font-size:7px}.message-header time{font-size:7px;margin-left:0;flex-basis:100%;margin-top:0}.message-bubble{font-size:11px;line-height:1.7;padding:11px 12px}.message-system{padding-left:0;font-size:8px;gap:6px;flex-wrap:wrap}.message-system>time{font-size:7px}.conversation-panel>header{padding:16px;min-height:57px}.conversation-panel h2{font-size:11px}.reply-form{padding:15px}.reply-form>textarea{font-size:11px}.reply-footer{gap:12px 8px}.reply-footer>.text-button{font-size:8px}.reply-footer>.button{font-size:9px;padding:8px 10px;gap:6px}.reply-footer>.button>.icon{width:12px;height:12px}.reply-footer>span{font-size:8px}.reply-closed{padding:20px 16px}.reply-closed strong{font-size:10px}.reply-closed p{font-size:9px}.create-dialog{padding:23px 20px;max-height:calc(100dvh - 24px)}.dialog-header h2{font-size:23px}.dialog-description{font-size:11px;margin-bottom:22px}.form-two-cols{grid-template-columns:1fr;gap:0}.form-field{margin-bottom:17px}.form-field>label{font-size:10px}.form-field>input,.form-field>textarea{font-size:11px}.field-bottom{font-size:8px}.dialog-footer{margin-top:21px;padding-top:17px}.dialog-footer .button{font-size:10px}.toast{bottom:18px;font-size:11px;padding:11px 10px 11px 13px;gap:9px;width:max-content}.demo-banner>div:first-child>span{font-size:7px}.demo-banner strong{font-size:9px}.demo-banner>div:first-child>.icon{width:13px;height:13px}}
@media(max-height:800px) and (min-width:801px){.login-view{padding-top:76px;padding-bottom:56px}.login-card{padding-top:25px}.login-logo{width:189px;height:38px;margin-bottom:20px}.login-card h1{font-size:23px;margin:7px 0 9px}.login-description{font-size:12px}.server-selector{margin:20px 0 18px}.server-selector>div{height:43px}.login-field{min-height:59px;margin-bottom:11px}.field-icon{width:37px;height:37px;flex-basis:37px}.login-account-help{margin:17px 0 18px}.login-footer{min-height:49px}.preview-entry{margin-top:17px}.login-corner-brand{top:25px}.login-corner-label{top:28px}.login-page-footer{bottom:17px}.sidebar{padding-top:26px}.sidebar-brand{margin-bottom:23px}.sidebar-server{margin-bottom:22px}.sidebar-help{margin-bottom:16px;padding:14px 12px}.sidebar-help p{margin-bottom:12px}.sidebar-profile{min-height:71px}.topbar{height:64px;flex-basis:64px}.workspace-main{padding-top:32px}.page-heading{margin-bottom:25px}.stats-grid{margin-bottom:23px}.stat-card{min-height:121px;padding-top:19px}.sidebar-spacer{min-height:16px}}
@media(prefers-reduced-motion:reduce){*,*:before,*:after{scroll-behavior:auto!important;animation-duration:.001ms!important;animation-iteration-count:1!important;transition:none!important}}

/* Comfortable reading sizes across desktop and compact screens. */
.nav-caption{font-size:10px;letter-spacing:1.1px}.nav-item{font-size:13px;min-height:46px}.nav-count{font-size:11px}.sidebar-server strong{font-size:12px}.sidebar-server div>span{font-size:11px}.sidebar-server{padding:12px 10px}.sidebar-help strong{font-size:12px}.sidebar-help p,.sidebar-help a{font-size:11px}.sidebar-profile strong{font-size:12px}.sidebar-profile div>span{font-size:11px}.sidebar-brand>span{font-size:9px}.topbar-path,.topbar-path strong{font-size:12px}.connection-state{font-size:11px}.topbar-brand{font-size:10px}
.page-heading .eyebrow{font-size:11px}.page-heading>div>p:last-child{font-size:13px}.page-heading>.button{font-size:13px;min-height:43px}.stat-card>div>span{font-size:12px;line-height:1.4}.stat-card strong{font-size:30px}.stat-caption{font-size:11px;color:#7789a1}.stat-card{min-height:140px;padding-bottom:45px}.panel-heading h2{font-size:15px}.panel-heading>div>span{font-size:11px}.panel-heading>.text-button{font-size:12px}.ticket-filters>select{font-size:12px;min-height:40px;max-width:200px;padding-right:20px}.search-field>input{font-size:12px;height:40px}.ticket-table-head{font-size:10px;letter-spacing:.6px;color:#8093ad}.ticket-row{min-height:96px}.ticket-subject>strong{font-size:13px;line-height:1.5;white-space:normal;overflow-wrap:anywhere}.ticket-meta{font-size:11px;flex-wrap:wrap;color:#8091a8;gap:5px 8px}.ticket-meta>span{max-width:190px}.category-tag{font-size:12px;color:#9baac0}.status-badge{font-size:11px;padding:5px 7px}.ticket-updated{font-size:12px;color:#9aa9be}.ticket-updated>span{font-size:11px;color:#788da9}.list-footer{font-size:11px;color:#7f92ad}.list-footer #page-label{font-size:12px}.help-strip strong{font-size:13px}.help-strip p{font-size:12px;color:#8194ae}.help-strip>.text-button{font-size:11px}.empty-state strong{font-size:16px}.empty-state p,.empty-state .button,.loading-state{font-size:13px}.workspace-footer{font-size:10px}.workspace-footer>span:first-child{font-size:9px}
.character-slot{font-size:11px}.character-card dt{font-size:12px}.character-card dd{font-size:13px}.character-card .text-button{font-size:12px}.back-link{font-size:12px}.detail-kicker>#detail-number{font-size:12px}.detail-heading p{font-size:12px}.detail-heading>.button{font-size:12px}.conversation-panel h2{font-size:14px}.conversation-panel>header>span{font-size:11px}.load-older{font-size:12px}.message-header strong{font-size:13px}.message-role{font-size:10px}.message-header time{font-size:11px;color:#7b90ab}.message-bubble{font-size:13px;line-height:1.75;color:#b4c5da}.message-evidence a{font-size:12px}.message-system{font-size:11px;color:#839bb8}.message-system>time{font-size:10px}.reply-form>textarea,.reply-evidence-wrap>textarea{font-size:13px}.reply-mode>button{font-size:11px}.reply-footer>.text-button{font-size:11px}.reply-footer>span{font-size:10px;color:#748ba9}.reply-footer>.button{font-size:12px;min-height:40px}.reply-evidence-wrap>label{font-size:12px}.reply-evidence-wrap>label>span{font-size:11px}.reply-closed strong{font-size:13px}.reply-closed p{font-size:12px}.info-card h2{font-size:13px}.info-card dt{font-size:11px;color:#7b95b5}.info-card dd{font-size:13px}.staff-controls>label{font-size:11px}.staff-controls>select{font-size:12px;min-height:39px}.staff-controls>.button{font-size:12px;min-height:39px}.staff-controls>.form-message{font-size:12px}.detail-tip>p{font-size:11px;color:#748eae}
.dialog-header .eyebrow{font-size:10px}.dialog-description{font-size:13px}.form-field>label{font-size:12px}.form-field>label>span{font-size:11px}.form-field>input,.form-field>textarea,.form-field>select{font-size:13px}.field-hint{font-size:11px;color:#8199b7}.field-bottom{font-size:11px;color:#7d95b3}.dialog-footer .button{font-size:12px}.demo-banner strong,.demo-actions select,.demo-actions button{font-size:11px}.demo-banner>div:first-child>span{font-size:11px}
@media(max-width:1250px){.sidebar-server strong{font-size:11px}.sidebar-server{gap:8px}.sidebar-server div>span{font-size:10px}.nav-item{font-size:12px}.sidebar-profile strong{font-size:11px}.sidebar-profile div>span{font-size:10px}.stat-card>div>span{font-size:11px}.stat-card strong{font-size:28px}.stat-caption{font-size:10px}.ticket-table-head,.ticket-row{grid-template-columns:minmax(170px,1fr) 128px 154px 112px 10px;gap:11px}.ticket-filters>select{font-size:11px;max-width:174px}.status-badge{font-size:10px}.category-tag{font-size:11px}.ticket-updated{font-size:11px}.ticket-updated>span{font-size:10px}.help-strip>.text-button{font-size:11px;white-space:normal;max-width:155px}.ticket-meta{font-size:11px}.page-heading h1{font-size:26px}.page-heading>div>p:last-child{font-size:12px}.message-header{row-gap:5px}.message-header time{margin-left:0;font-size:10px}.info-card dd{font-size:12px}}
@media(max-width:1050px){.ticket-table-head,.ticket-row{grid-template-columns:minmax(170px,1fr) 153px 113px 10px;gap:11px}.status-badge{font-size:11px}.ticket-updated{font-size:12px}.stat-card{padding-left:12px;padding-right:12px;min-height:148px}.stat-card>div>span{font-size:11px}.stat-caption{font-size:10px}.stat-icon{width:28px;height:30px;flex-basis:28px}.page-heading>.button{font-size:12px}.sidebar-server strong{font-size:10px}.sidebar-server div>span{font-size:10px}.nav-item{font-size:12px;padding-left:9px;padding-right:9px}.sidebar-help p,.sidebar-help a{font-size:11px}.topbar-brand{font-size:9px}.demo-banner>div:first-child>span{font-size:10px}.help-strip>.text-button{max-width:none}.detail-heading h1{font-size:26px}}
@media(max-width:800px){.sidebar-server strong{font-size:12px}.sidebar-server div>span{font-size:11px}.nav-item{font-size:13px;padding-left:13px;padding-right:13px}.sidebar-profile strong{font-size:12px}.sidebar-profile div>span{font-size:11px}.demo-banner>div:first-child>span{font-size:10px}.ticket-filters>select{font-size:12px;max-width:188px}.ticket-subject>strong{font-size:13px}.stat-card>div>span{font-size:11px}.stat-caption{font-size:10px}.page-heading>div>p:last-child{font-size:13px}.connection-state{font-size:11px}.message-header time{margin-left:auto;font-size:11px}.reply-footer>span{font-size:11px}}
@media(max-width:600px){.app-view.demo-mode{--banner-size:87px}.demo-banner{height:87px;padding:7px 12px;gap:5px 12px}.demo-banner>div:first-child{flex-wrap:wrap;gap:3px 7px}.demo-banner>div:first-child>span{font-size:11px;flex-basis:100%;text-align:center}.demo-banner strong{font-size:11px}.demo-actions select,.demo-actions button{font-size:11px}.topbar-path,.topbar-path strong{font-size:11px}.connection-state{font-size:10px}.page-heading h1{font-size:26px}.page-heading .eyebrow{font-size:11px}.page-heading>div>p:last-child{font-size:13px}.page-heading>.button{font-size:13px;min-height:42px}.stat-card{min-height:156px;padding:13px 11px 14px}.stat-card>div>span{font-size:11px;min-height:44px;line-height:1.4}.stat-card strong{font-size:27px}.stat-caption{display:none}.ticket-filters>select{font-size:11px;max-width:calc(50% - 4px);min-height:39px}.search-field>input{font-size:12px;height:42px}.panel-heading h2{font-size:14px}.panel-heading>.text-button{font-size:11px}.ticket-row{grid-template-columns:1fr auto;gap:12px}.ticket-subject>strong{font-size:14px}.ticket-meta{font-size:11px}.ticket-row>.status-badge{font-size:11px}.ticket-row>.ticket-updated{font-size:11px}.ticket-updated>span{font-size:10px}.ticket-meta>span{max-width:180px}.list-footer{font-size:11px}.help-strip strong{font-size:13px}.help-strip p{font-size:12px}.help-strip>.text-button{font-size:12px;margin-left:40px}.workspace-footer{font-size:10px}.workspace-footer>span:first-child{font-size:8px}.character-slot{font-size:11px}.character-card dt{font-size:12px}.character-card dd{font-size:13px}.character-card .text-button{font-size:12px}.detail-heading h1{font-size:25px}.detail-heading>.button{font-size:12px}.detail-heading p{font-size:12px}.detail-kicker>#detail-number{font-size:11px}.back-link{font-size:12px}.conversation-panel h2{font-size:13px}.conversation-panel>header>span{font-size:10px}.message-header strong{font-size:12px}.message-role{font-size:10px}.message-header time{font-size:11px;margin-left:0}.message-bubble{font-size:13px}.message-system{font-size:11px}.message-system>time{font-size:10px}.message-evidence a{font-size:11px}.reply-form>textarea{font-size:13px}.reply-mode>button{font-size:11px}.reply-footer>.text-button{font-size:11px}.reply-footer>.button{font-size:11px;min-height:40px}.reply-footer>span{font-size:11px}.reply-closed strong{font-size:13px}.reply-closed p{font-size:12px}.dialog-description{font-size:13px}.form-field>label{font-size:12px}.form-field>input,.form-field>textarea,.form-field>select{font-size:13px}.field-bottom{font-size:10px}.dialog-footer .button{font-size:12px}.field-hint{font-size:11px}.info-card h2{font-size:13px}.info-card dd{font-size:13px}.detail-tip>p{font-size:11px}}

/* Support activity inbox: shared by the portal and the F9 panel. */
.topbar{position:relative;z-index:35}.topbar-path{min-width:0}.topbar-path>strong{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.topbar-right{flex-shrink:0}.notification-center{position:relative;flex-shrink:0}.notification-toggle{position:relative;width:38px;height:38px;border:1px solid #ffffff0c;border-radius:9px;color:#9cb2cd}.notification-toggle[aria-expanded=true]{background:#20344c;border-color:#5597d149;color:#9ed8ff}.notification-badge{position:absolute;top:-4px;right:-5px;min-width:18px;height:18px;padding:0 4px;display:grid;place-items:center;border:2px solid #111419;border-radius:10px;background:#7bcdff;color:#0b243c;font-size:10px;font-weight:750;line-height:1}.notification-panel{position:absolute;z-index:40;top:calc(100% + 13px);right:0;display:flex;flex-direction:column;width:400px;max-width:calc(100vw - 24px);max-height:calc(100dvh - var(--banner-size,0px) - 105px);border:1px solid #6a98c239;border-radius:12px;background:#151c26;box-shadow:0 20px 65px #030a16b3;overflow:hidden;text-align:left}.notification-heading{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:19px 19px 15px;flex-shrink:0}.notification-heading h2{margin:0 0 5px;color:#edf4fc;font-size:16px;font-weight:600;letter-spacing:-.2px}.notification-heading p{margin:0;color:#879db8;font-size:12px}.notification-heading .icon-button{width:34px;height:34px}.notification-toolbar{display:flex;align-items:center;justify-content:space-between;gap:9px;padding:0 19px 13px;border-bottom:1px solid #ffffff0b;flex-shrink:0}.notification-toolbar>span{font-size:9px;letter-spacing:.8px;color:#7b8fa9}.notification-toolbar>.text-button{font-size:11px;gap:4px;min-height:30px;white-space:nowrap}.notification-toolbar .icon{width:14px;height:14px}.notification-list{min-height:0;max-height:445px;overflow:auto;overscroll-behavior:contain;scrollbar-width:thin;scrollbar-color:#344b67 transparent}.notification-entry+.notification-entry{border-top:1px solid #ffffff08}.notification-item{display:flex;align-items:flex-start;gap:12px;width:100%;padding:16px 18px 16px 16px;border:0;border-left:2px solid transparent;border-radius:0;background:transparent;text-align:left;color:inherit;cursor:pointer}.notification-item:hover:not(:disabled){background:#24394e75}.notification-item.unread{background:#203b553d;border-left-color:#71bdf3}.notification-item.unread:hover:not(:disabled){background:#24486766}.notification-item:focus-visible{outline:2px solid #78caff;outline-offset:-3px}.notification-glyph{display:grid;place-items:center;flex:0 0 32px;width:32px;height:32px;border:1px solid #758fab20;border-radius:9px;background:#25304266;color:#879bb6}.notification-glyph>.icon{width:16px;height:16px}.notification-item.unread .notification-glyph{background:#254d733b;border-color:#639ac331;color:#80c5fa}.notification-copy{display:block;min-width:0;flex:1}.notification-item-heading{display:flex;align-items:center;justify-content:space-between;gap:10px}.notification-item-heading>strong{font-size:13px;line-height:1.45;font-weight:550;color:#c9d6e6;overflow-wrap:anywhere}.notification-item.unread .notification-item-heading>strong{color:#eff6ff}.notification-unread-dot{width:6px;height:6px;flex:0 0 6px;border-radius:50%;background:#82ceff}.notification-text{display:-webkit-box;-webkit-box-orient:vertical;-webkit-line-clamp:2;overflow:hidden;margin-top:5px;color:#8b9eb8;font-size:12px;line-height:1.6;overflow-wrap:anywhere}.notification-meta{display:flex;flex-wrap:wrap;align-items:center;gap:4px 9px;margin-top:9px;font-size:10px;line-height:1.5;color:#7890ad}.notification-ticket{color:#9bbce0;font-weight:600}.notification-read-label{margin-left:auto;color:#7b9cbc}.notification-item.unread .notification-read-label{color:#81bee9}.notification-private{color:#c4ad82}.notification-footer{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:14px 18px;border-top:1px solid #ffffff0c;background:#141b25;flex-shrink:0;color:#7d92ad;font-size:10px;line-height:1.5}.notification-footer>.text-button{font-size:11px;flex-shrink:0;min-height:30px}.notification-empty{display:flex;flex-direction:column;align-items:center;justify-content:center;padding:34px 26px;min-height:190px;text-align:center}.notification-empty>.icon{width:27px;height:27px;margin-bottom:14px;color:#6a91b7}.notification-empty>strong{font-size:13px;font-weight:550;color:#bdcee2}.notification-empty>p{margin:9px 0 0;max-width:275px;font-size:12px;line-height:1.65;color:#8197b3}.notification-error{margin:12px 15px 0;flex-shrink:0;font-size:12px}.notification-retry{margin:8px 18px 10px;align-self:flex-start;min-height:30px}.notification-toast{background:#172e46;border-color:#5ca4da55;color:#d0e6fb}.notification-toast>.icon{color:#8aceff;flex-shrink:0}.notification-toast>.icon-button{color:#9cc0df;flex-shrink:0}.notification-toast>#toast-action{font-size:11px;color:#9ed8ff;white-space:nowrap;min-height:30px}.notification-toast>#toast-text{overflow-wrap:anywhere;min-width:0}
@media(max-width:800px){.topbar{gap:12px}.topbar-right{gap:10px}.notification-panel{max-height:calc(100dvh - var(--banner-size,0px) - 90px)}}
@media(max-width:600px){.notification-panel{position:fixed;top:calc(var(--banner-size,0px) + 65px);right:12px;left:12px;width:auto;max-width:none;max-height:calc(100dvh - var(--banner-size,0px) - 80px);border-radius:10px}.notification-heading{padding:17px 16px 12px}.notification-toolbar{padding:0 16px 11px;flex-wrap:wrap;gap:1px 9px}.notification-toolbar>span{font-size:9px;letter-spacing:.5px}.notification-toolbar>.text-button{font-size:11px}.notification-item{padding:15px 14px 15px 12px;gap:10px}.notification-footer{padding:11px 15px;flex-wrap:wrap;gap:2px 10px}.notification-list{max-height:none}.topbar-right{gap:9px}.topbar-path>span,.topbar-path>.icon{display:none}.topbar-path{gap:6px}.topbar-path>strong{max-width:155px}.notification-toast{display:grid;grid-template-columns:18px minmax(0,1fr) 26px;gap:4px 10px;min-width:min(320px,calc(100vw - 32px));max-width:calc(100vw - 32px)}.notification-toast>.icon{grid-column:1;grid-row:1}.notification-toast>#toast-text{grid-column:2;grid-row:1}.notification-toast>#toast-action{grid-column:2;grid-row:2;justify-self:start}.notification-toast>#toast-close{grid-column:3;grid-row:1 / span 2;align-self:center}}
@media(max-width:390px){.topbar-path>strong{max-width:112px}.topbar .connection-state>span{position:absolute;width:1px;height:1px;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap}.topbar .connection-state{gap:0}.notification-item-heading>strong{font-size:12px}}